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Partnerships & Alliances Assistant

July 05, 2017 - September 30, 2017
Location:Washington, DC
Employment Type:Full Time
Department:Partnerships & Alliances
Description:Department Summary
Partnerships and Alliances (P&A) is an exciting and entrepreneurial revenue-generating department within Destination DC. P&A generates approximately 15% of DDC overall revenue through membership (dues), sponsorship and special events. Engagement and retention of the nearly 1,000 business members and acquisition of new members is critical. Sponsorships contribute to the organization’s operational budget and strategic partnerships help promote and leverage key events and assets within our city. Collectively, DDC members, sponsors and partners contribute to our city’s vibrant economy and the positive image and identity of Washington, DC as a world-class destination for locals, visitors and convention attendees to enjoy.

Position Summary
The Partnerships & Administration (P&A) Assistant is a critical member of the dynamic DDC team. She/He manages content, represents DDC to stakeholders, is instrumental to member services and leads administrative functions for the department. The majority of the P&A Assistant’s work is supporting Destination DC’s members, providing customer service and working in the SimpleView database. The P&A assistant is closely involved with membership sales and finance and a liaison to other teams across the organization. The P&A Assistant supports special event programming that promotes Destination DC to potential members, retains current members and encourages member-to-member interactions that support economic growth in the nation’s capital

This is an ideal position for an early-career professional looking to grow learn and join a team that offers great growth potential or a seasoned professional who enjoys business operations. The assistant has opportunities to contribute both strategically and tactically. Many successful past P&A assistants have been promoted within the organization.

A successful Partnerships & Administration Assistant will offer a combination of:
 Collaborative spirit to work effectively within the organization.
 Engaging, upbeat, and professional demeanor.
 Business interest and acumen.
 Genuine interest in and knowledge—or eagerness to learn--about DDC and member businesses.
 Can-do attitude and eagerness to contribute.
 Tact and diplomacy to support executives and engage with industry professionals.
 Focus and efficiency to successfully execute tasks.

To apply:
Apply on-line:
Applicants must include cover letter, resume and salary requirements to be considered.

Duties:Essential Duties and Responsibilities (include the following, but are not limited to)
1. Serves as a primary interface with the organization’s partners, sponsors, and prospects by responding promptly to all partner and sponsorship related requests via email, phone and in person as appropriate to meet and exceed member’s needs. Provides regular feedback on member activities, views, ideas and concerns.

2. Maintains and updates SimpleView database and internet/extranet and member information. Runs regular reports. This includes member listings, contacts/contact audits, photos, coupons and more.

3. Manages the monthly accounts receivable reports, working with managers to track outstanding payments.

4. Processes monthly invoices and renewal letters working within database and with finance team to ensure accuracy.

5. Manages the P&A marketing deadlines and content solicitation process. This includes digital and print publications.

6. Assists and attends to tactical and logistical details for Partnerships sponsored events and programs, in conjunction with Destination DC’s Membership Event Manager for approximately 25 member events/year that include educational Monthly Member Forums, networking Power Hours and Business Exchanges, new member orientations and committee meetings.

7. Works with the business development managers to fulfill partner agreements, track deliverables, create fulfillment reports and manage complimentary ticket inventories.

8. Manages the Dining & Driving Power program that contributes $75,000 in value to the organization annually. This includes recruiting business participants, working across internal departments to implement, tracking ROI, processing requests, presenting and organizing annual program meeting and reporting.

9. Works in collaboration with the Member Events and Publications Manager to prepare, collect, copy edit, and revise data for all publication listings. This includes Web, Event Planning Guide, and Visitors’ Guides. These processes follow a Destination DC style guide.

10. Prepares invoices, expense reports.

11. Takes meeting minutes and distributes as appropriate.

12. Works with team and VP on special projects such as training, prospecting, budgets and monthly reporting.

13. Other duties as assigned.
Qualifications:Experience, Competencies & Education
• Preferred two years progressive administrative support experience for a department and its executive. Exceptional entry-level candidates will be considered.
• Bachelor’s Degree (B.B.A./B.S./B.A.) from four-year college or university in management, sales, marketing, hospitality/tourism or related field.
• Ability to multi-task and prioritize in a fast-paced environment is essential.
• Superior organizational skills and attention to detail—especially with respect to database management and publication edition.
• Excellent written and oral communication skills and ability to communicate effectively on the status of projects, programs, and events and identify problems and suggest solutions.
• Knowledge of Microsoft Word (including mail merge functionality), Powerpoint, and Excel.
• Database and destination management software systems proficiency preferred, such as SimpleView, Salesforce, or D3000.
• Punctuality and responsiveness.

Accountabilities & Measures
Periodic performance evaluations gauging quantitative and qualitative performance against identified goals.
Americans with Disabilities Specifications

Physical Demands
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing most of the duties of this job, the employee may not be exposed to weather condition. The noise level in the work environment is usually moderate.

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